Thaicom migrates Thaicom-5 customers

Thailand’s biggest satellite operator, Thaicom, has migrated its Thaicom-5 satellite customers to other satellites (Thaicom-6 and Thaicom-8) after being unable to resolve technical anomalies with Thaicom-5.

Thaicom has stated it has been working with the satellite’s manufacturer – Thaicom was manufactured by Alcatel Alenia Space, now known as Thales Alenia space – to resolve the issues. So far, three attempts to recover the satellite system have been made, unsuccessfully.

Thaicom-5 was launched in 2006 and has already exceeded its design life of 12 years; however, the satellite has experienced several anomalies since it began operations, beginning in 2011.

Anant Kaewruamvongs, Chief Executive Officer Thaicom, commented: “During the attempts to restore the satellite, the Company has cooperated with all relevant customers in order to migrate to other satellites so that we will be able to continue providing telecom and broadcast services without interruption.” Anant added: “We would like to thank the Ministry of Digital Economy and Society and the National Broadcasting and Telecommunications Commission for their prudent decision to support and approve of the relevant process.”

Thaicom has 4 other operation satellites: Thaicom-4, -6, -7 (shared with Asiasat), and -8. The company says customers of Thaicom-6 and -8 have not been impacted.

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